About Mackie and Co
Kelvin Mackie established Mackie and Co Limited specifically to meet the need that he saw for personable, one-on-one legal advice without the formalities of a larger legal partnership.
Kelvin’s team delivers quality legal services based on years of practical experience in West Auckland.
More importantly, the firm prides itself on providing its services with a personal touch not usually associated with modern day legal practice. Here, you will enjoy a relaxed yet professional approach, in a welcoming and friendly environment. You will also enjoy the fact that you pay for the advice you get, not the cost of bringing it to you.
Mission Statement
- To be available to clients in a way that ensures continuity of advice in a cost effective manner
- To identify and respect the needs of clients whether they be legal, emotional or financial
- To be transparent on the issues of costs and, where possible, provide a written indication of costs in advance
- To be respectful to clients, other members of the legal profession and those I interact with
- To understand that other professionals I deal with require the same level of courtesy that I expect from them
- To return all phone calls and emails in a timely fashion
- To continue my legal education thereby ensuring that the provision of advice to my client is up-to-date and relevant
- To be open to client’s concerns and, where relevant, complaints and deal with the same with respect and dignity
- To avoid conflicts of interest and promote the interests of clients including the decision to no longer operate a nominee lending facility
- To communicate with clients in plain English
- To continue to develop relationships with other likeminded professionals with a view to providing a directory of other service providers to my client base
- To maintain integrity including, but not restricted to, refusing any “kick-backs” or incentives for referrals or recommendations
- To keep pace with developments in information technology thereby increasing availability and access to clients
- To remain committed to my core values of providing good faith negotiations, the importance of family and the focus on avoiding litigation where necessary
For more information please contact us or you can request a quote.